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Hotel Property Management System

All-in-one solution
for your Hotel.

A Cloud PMS (property management software) that helps you organize and automate daily operations of your hotel (bookings, housekeeping, guest communication, maintenance, etc.). Avoid mistakes, be more efficient, spend more time focused on your guests’ experience.

Take the hassle out of running your hotel.

Hotel PMS. Hotel Property Management System

Product quality is the key, so we built our processes around quality-driven development.We follow the agile methodology to stay flexible and meet your needs as they change and grow along with your project. We follow these steps which are part of development cycle:

Avoid mistakes.
Hotel PMS. Hotel Property Management System

Our innovative reservation management tools ensure effortless booking and guest management.

Be more efficient
Hotel PMS. Hotel Property Management System

Manage all your hotel's operations from a single, centralised system.

Optimise guest experience
Hotel PMS. Hotel Property Management System

Guests prefer express check-in and contactless features.

Smart reservations plan
Hotel PMS. Hotel Property Management System

All your sales channels (online/offline) on the same reservation plan, per room!

Easily move reservations between rooms and dates to achieve your maximum occupancy, or enter new reservations by hand, while online bookings are inserted into their respective dates / rooms automatically.

With each new reservation, no matter the source (online/offline), Hotelist will automatically update the rest of the channels as needed.

Invoicing system
Hotel PMS. Hotel Property Management System

Create and print invoices for your reservations and other services of your Hotel.

1. Automatic VAT calculation (with breakfast / without breakfast / half-board / full-board)

2. Print Invoices – Receipts – Cash receipts, or customise their layout!

3. Create invoices for any reservation, just with a single click.

PMS will automatically calculate the amounts and VAT based on the reservation details and create the invoice for you to review, accept, print and upload to AADE myDATA.

Channel manager / Online booking engine
Hotel PMS. Hotel Property Management System

Manage reservations from online travel agencies (OTA) like Booking.com, Expedia, AirBnB etc, without the need to update each one of them separately, and viewing all the reservations on the same electronic room plan.

Connect and manage your room types, rates and availabilities on your selected Online booking engine, easily and efficiently.

When you make a change to a reservation or a room your actions are automatically communicated and synchronised to your online channels and booking engines, for a seamless experience!

Contact us to find out which vendors we support!

Housekeeping to the next level!
Hotel PMS. Hotel Property Management System

We offer a housekeeping solution for your hotel, unlike ANY other: manage your room cleaning, maintenance and damage reporting, in real-time, directly from your computer or mobile.

Via our Housekeeping app for Android, you get a real-time view of which rooms need to be cleaned, which are being cleaned currently and which rooms are ready to accommodate your next guest!

Of course, your managers and reception personnel will always be updated on the status of the rooms or any damages that might occur, and more.

Manage your doors – remotely!
Hotel PMS. Hotel Property Management System

Manage your Smart Locks, create keys & PIN codes and give your guests access to their door without the need for a separate app.

You can create special unlock or lock links that can be sent to the guest via email or SMS so that they don’t have to download a specific app (your guests will LOVE this) or create their unique PIN codes for the days of their stay. Securely, remotely, and privately.

Mobile apps & responsive UI
Hotel PMS. Hotel Property Management System

You can manage your Hotel on the go, using our iOS/Android apps, or your favourite mobile browser.

PMS will work on your mobile device, whether you download our specialised and optimised app for iOS/Android (available on app stores) or by simply pointing your browser at your unique Hotelist web address, and use it as you would on your laptop or desktop.

Guest information, as accurate as ever
Hotel PMS. Hotel Property Management System

Your guests can check-in and add their information in your database using their mobile device, even before they arrive!

You can also display an overview of their reservation on which they can correct or add more information about themselves, like nationality, police ID, or any other personal detail.

Guest profiles are saved in realtime and are available to use throughout Hotelist, for example for advertising campaigns, reservations security, invoicing, statistics, and more.

At the same time, you can inform guests of your Hotel terms & conditions and provide them with an electronic policy acceptance method.

Forget about manual emails
Hotel PMS. Hotel Property Management System

Stop trying to remember which emails to send to your guests, and when. You can schedule a series of personalised messages to be sent automatically depending on various guest actions (new reservation/cancellation/checkin/etc). Choose if you would like messages to be delivered instantly or at a later date (send 2 days before check-in, send 5 days after checkout etc).

Newsletters, holiday cards and other promotional messages can be sent to your guests or guest group easily, with pretty customised templates that we can offer you, or you can create your own!

Multi-property, multi-user
Hotel PMS. Hotel Property Management System

Your personnel can have limited access to each and every subsystem of PMS. For example, your reception might not be allowed to view invoices, and your accounting not be allowed to view reservations.

No problem! You can set specific user roles and profiles, manage their permissions, and view a full history of changes, per user, per reservation, or per subsystem.

Do you have multiple properties? Awesome! Our PMS allows you to have all of them in a single reservations plan, or split them up into sub-properties of the same account.